As a division of the Development Services Department the Customer Service Division provides services for many different functions including Planning & Zoning, Business Licensing, Public Works, Building Permits and Code Compliance.
Delivering timely, responsive service with integrity, simplicity and a passion for excellence.
Customer Service Principles
Be professional, reliable, sincere, approachable and friendly.
Communicate promptly and fairly via the customers’ choice of medium.
Solving problems enables us to raise the quality of our services.
Listen well, be open and strive to resolve any concerns.
Make it easy for the customer to do business with the town.